Frequently Asked Questions
Quick Answers Before You Visit
Everything you need to know about BubbleHomes self-service laundry, add-on laundry services and home cleaning.
What are BubbleHomes' operating hours?
BubbleHomes self-service laundry is open Monday to Sunday from 07:00 to 21:00. Self-service payments are available via SnapScan and Zapper.
Is self-service wash & dry available every day?
Yes. Self-Service Wash & Dry is available every day from 07:00 to 21:00, with easy cashless payments via SnapScan and Zapper. If you prefer us to handle the laundry, we also offer collection & delivery, ironing, Wash-Dry-Fold and Wash-Dry-Iron.
How much does self-service washing and drying cost?
Self-service washing is R40 / load and drying is R40 / load. Pay at the self-service machines using SnapScan or Zapper.
Which payment methods do you accept?
For self-service laundry, we accept SnapScan and Zapper. For additional laundry services, off-site add-on laundry and home cleaning, we accept EFT, card and other cashless payment options.
Which detergent can I use, and do I need to bring my own?
Yes, please bring your own detergent. AUTO / AUTOMATIC detergent only. Use washing-machine powder or liquid detergent only. A 2-in-1 detergent is recommended, so no Staysoft is needed. Do not use hand-wash detergent, dishwashing liquid or bleach. Follow the manufacturer’s dosing instructions.
How long does washing and drying take?
As a practical guide, allow approximately 30–45 minutes for a wash cycle and around 30–45 minutes for drying. Actual times vary according to the load size, fabric type and selected setting.
What size are the self-service machines?
Our commercial Speed Queen machines are approximately 10.5 kg per washer load and 8.2 kg per dryer load. Do not overfill the machines; clothes should have enough room to move freely.
Can I leave while my laundry is washing?
You may step away during a cycle, but your laundry remains your responsibility. Please return before the cycle ends and remove your items promptly so the machines remain available for the next customer.
Is parking available?
Please use the designated parking areas serving The Oval Clubhouse and follow estate signage and security instructions. Parking is subject to availability.
Can I send bedding, duvets, comforters or blankets for cleaning?
Yes. These are add-on laundry services professionally processed off-site because larger-capacity machines are required. You can drop the items off, or we can arrange collection & delivery for added convenience. Please WhatsApp us in advance to confirm availability, turnaround time, collection or drop-off arrangements and the applicable price. Service is subject to off-site processing capacity and space availability. EFT, card and other cashless payment options are accepted.
Do you offer collection and delivery?
Yes. Collection & delivery is available for R100 (5km radius) within our service area. It can be arranged for our assisted laundry services and, by request, for off-site add-on items such as bedding, duvets and blankets. Please WhatsApp us to confirm collection availability and timing. EFT, card and other cashless payment options are accepted for assisted services.
How do I request home cleaning?
Send us a WhatsApp message with your location and the type of cleaning you need, and we will assist with a quote. Home cleaning can be paid by EFT, card and other cashless payment options.
Where is BubbleHomes located?
The Oval Clubhouse @ The Hills Game Reserve Estate, Wilkins Bunting, Pretoria East, 0081